Know Your Rights

We understand that being involved in a vehicle accident is already unpleasant enough; dealing with your insurance company shouldn’t make the situation any more stressful. Below we have listed a couple essential rights you have regarding car insurance and auto repair in the state of California.
ESSENTIAL RIGHTS
  • You have the right to choose your own repair shop.
    If you are in an accident or collision in California, state law dictates that you have the right to take your vehicle to the repair shop of your choice. Insurance companies typically have a list of “preferred” repair shops, but you are not obligated to use one of theirs.
  • You have the right to have your vehicle repaired to its pre-accident condition
    Your insurance company is under obligation to provide you with the sufficient funding to repair your vehicle back to its pre-accident condition.
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